Make work simpler. Make growth measurable.

AI agents

Give customers and teams a useful answer or handoff when they need one.

For organisations with recurring questions, scattered knowledge or enquiries that need a consistent next step.

What we can build together

• A defined task, knowledge sources and boundaries
• An agent workflow with human handoff points
• A test set, review process and handover notes

How we judge progress

Track answer quality, useful handoffs and the time your team spends on repeat enquiries.

The right scope depends on your data and systems. Sensitive decisions and uncertain answers need a defined human review path.

From enquiry to a useful handoff

Illustrative workflow - not a client case study.

1. Receive a question
2. Find relevant information
3. Ask for missing details
4. Hand off with context

Starting point: A prospective customer asks whether a service fits their situation.

Intended output: A structured summary for the team: the request, known details, unanswered questions and suggested next action.

The important check: If the source information does not support an answer, the workflow should flag the uncertainty and refer it to a person.

Automation

Connect the steps, tools and people that keep work moving.

For teams copying information, chasing updates or moving work between disconnected tools.

What we can build together

• A map of the current workflow and its exceptions
• Connected steps with validation and error handling
• Run visibility, operating notes and a handover process

How we judge progress

Track manual steps removed, processing time and how reliably work reaches the right person.

Integrations depend on available access and APIs. The scope should include what happens when a source changes or a step fails.

From a form to an organised follow-up

Illustrative workflow - not a client case study.

1. Receive an enquiry
2. Validate the fields
3. Update the chosen system
4. Notify the responsible person

Starting point: An enquiry arrives with a name, contact details and a message.

Intended output: One organised record and a follow-up task, without copying the same details between tools.

The important check: Missing fields should be flagged. A failed update should be visible and safe to retry without creating duplicate records.

Performance marketing

Connect campaign decisions to qualified demand, not just clicks.

For teams that need a clearer link between their message, landing experience and useful enquiries.

What we can build together

• An audience, message and campaign test plan
• A defined landing journey and measurement plan
• A review of results and prioritised next experiments

How we judge progress

Track qualified enquiries and the steps that lead to them, rather than relying on clicks alone.

Channels, budgets and execution scope are agreed after reviewing the business. Outcomes depend on the offer, audience and market; no result is guaranteed.

From a campaign idea to a measured decision

Illustrative workflow - not a client case study.

1. Define the audience
2. Test a clear message
3. Measure the enquiry path
4. Review and refine

Starting point: A service offer, an intended audience and a question about which message resonates.

Intended output: A test plan connecting the message to a landing page and a measurable enquiry action.

The important check: Confirm the tracking works and distinguish enquiries from qualified opportunities before deciding what to change.

Vira Assist

LIVE · NORVOI PRODUCT

Everyday digital help, delivered through WhatsApp.

A WhatsApp-based digital companion designed to help families support parents with everyday digital assistance, reminders and coordination.

What this shows: A focused service can combine a familiar channel, practical assistance and family coordination in one experience.

AI Website Receptionist

LIVE · CLIENT PROJECT

A website that can answer back.

A live conversational assistant built around the client's own business knowledge, helping visitors get answers and supporting sales enquiries.

What this shows: A visitor can ask a specific question and receive an answer grounded in the business’s own information.

AI Dental Receptionist

LIVE · CLIENT PROJECT

A receptionist that can answer, check availability and handle appointments.

A voice assistant connected to clinic information and real appointment availability, with human handoff when needed.

What this shows: Voice, live availability and human handoff can work together in one appointment flow.

WhatsApp AI Sales System

LIVE · CLIENT PROJECT

A sales conversation that remembers where the lead left off.

The AI interprets the conversation while deterministic business rules control each stage transition.

What this shows: Conversation history and explicit stage rules can keep qualification and handoff consistent.